Millbrook Trail Rides
Experience Something New! Take A Ride.
FAQ's
We can help answer your questions!
When should I arrive?
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Arrive 15-20 minutes before your ride start time. If you arrive less than 15 minutes prior to the start time, you will automatically be charged a late fee of $15 per rider in your booking. If you arrive 5 minutes or less before your ride start time, you will not be able to ride and you won't be eligible for a refund. Think of us like the airport-- we have multiple flights and if you're not here to board on time, you won't be on the flight. This ensures that all riders get to enjoy their full ride, and that following rides that day will start on time.
What Should I Wear/Bring?
Long pants, preferably jeans. Even when it’s hot, long pants are best. Saddle leather and skin do not go good together in humid hot temps (FRICTION). Wear hard soled shoes or boots (no sandals or crocs!). Other items you may want to bring are a water bottle, bug spray, and sunscreen. A small backpack or fanny pack are recommended if you want to bring any items on your ride. Phones and keys can easily fall out of pockets on a ride (ask me how I know!) which is why we recommend something with a zipper to keep them secure.
Do I need a helmet?
Safety first - helmets provided! Helmets are recommended for adults and required for minors.
Should I tip my guide?
Absolutely! Of course, that’s assuming you felt your guide did a great job. Most of our guides are college students or working part time jobs, your tips are much appreciated!
What are the ages that can go on the trail ride?
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We do not enforce a certain age limit, but riders must be 52 inches (4'4") or taller to participate in a guided ride. All riders must be able to safely reach the stirrups. Teens may ride without parents, but must bring a waiver signed by a parent/guardian to ride. Teens should print this waiver, have it completed by a parent, and bring it to the barn.
Can my child ride the horse with me?
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Unfortunately our insurance coverage does not allow double riding. Everyone must be on their own horse.
What are the height and weight requirements?
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All riders must be at least 4'4" tall and able to safely reach the stirrups
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Riders under 5'4" must weigh less than 185lbs
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Riders under 5'8" must weight less than 200 lbs
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Riders under 6' tall must weigh less than 230lbs
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Riders over 6' tall must weigh less than 250lbs
We do have a scale at the barn and we do weigh customers. Please factor in your clothes and shoes-- unless you're riding like Lady Godiva, anything you're wearing will be counted as part of your weight for the ride. If you book a ride and your weight at the barn is above the height/weight guidelines listed here, you won't be able to ride and you won't be eligible for a refund.
Do you offer private rides?
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Private group rides for adults 21+ are $1000 for a one hour ride for up to 8 riders plus a 10% gratuity for the guide. The price is $1000 whether there are 2 riders or eight. Private Rides can include a private bonfire, s'mores, picnic table, and time with our free-roaming herd of horses. On-site camping is available for a small additional charge. Call or e-mail us to schedule a private ride.
Do I need riding experience to participate
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No. Our horses are gentle and taught to follow the horse in front. As long as you have adequate balance and meet our weight restrictions, you will do just fine. The exception is our Experienced Riders Fox River Trail Ride, for which prior riding experience is required.
Do you allow cantering/galloping?
No. However, if the guide feels that everyone looks balanced and comfortable on their horses, trotting your horse may be permitted.
What are the group sizes for horseback riding?
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Our minimum is 2 riders, max is 10 riders.
What is your cancellation policy?
We require 48 hours notice prior to your scheduled ride in order to receive a full refund.
Cancelations between 24-48 hours prior to your scheduled ride are eligible for a 50% refund.
No refunds will be issued for cancelations less than 24 hours prior to your scheduled ride unless we cancel the ride for inclement weather.
What if a ride needs to be cancelled/rescheduled due to weather?
We will notify you if we need to cancel your scheduled ride due to inclement weather. At that time you may choose to reschedule your ride or receive a full refund.